Privacy Policy
How we collect, use, and protect the information you share with us, in plain English, the way Cody would explain it.
Last updated: September 27, 2026
The short version: We collect the details you provide when you request an estimate and basic website-use information so we can respond and improve the site. We do not sell your information, and we never share it for anyone else’s marketing. You can ask us to delete it at any time.
Who we are
This site is operated by Transitions Lawn Care & Landscaping, LLC (“Transitions,” “we,” “us,” or “our”), a local, owner-led lawn care and landscaping business based in Hope Mills, North Carolina, also serving Fayetteville and Cumberland County. This Privacy Policy applies to transitionslandscaping.com and the ways we handle the information you share with us.
Questions about your privacy? Reach us anytime at (910) 447-2659 or through the contact form on this site.
Information we collect
Information you give us. When you fill out our free-estimate or contact form, or call, text, or email us, we collect what you choose to share, which may include your:
- Name
- Property address or neighborhood
- Phone number and/or email address
- The service you’re interested in and your preferred way to be contacted
- Any details you include in your message
Information collected automatically. Like most websites, our hosting provider and any analytics tools we use may record standard technical information, such as your IP address, browser and device type, the pages you view, and the site that referred you. This helps us keep the site secure and understand how it’s used. We do not use this to personally identify you.
How we use your information
We use the information you provide only to run our business and respond to you. Specifically, to:
- Respond to your estimate request and prepare a quote
- Schedule, perform, and follow up on lawn care and landscaping services
- Contact you by your preferred method about your request or service
- Keep records of work and communications
- Maintain, secure, and improve our website
- Comply with the law and protect our rights
We do not sell your information, and we do not use it for advertising by other companies.
Text messages (SMS)
If you give us your mobile number, or choose “Text” as your preferred contact method, you agree that we may send you text messages about your estimate and service, such as scheduling, confirmations, and follow-ups. Message and data rates may apply, and message frequency varies.
You can reply STOP at any time to opt out of texts, or reply HELP for help. We will not share your phone number with third parties for their own marketing, and agreeing to receive texts is not a condition of getting a quote or service from us.
How we share information
We do not sell or rent your information. We share it only in these limited situations:
- Service providers who help us operate, for example, our website host, form/email delivery, and analytics, and only with the information they need to do that job.
- Legal reasons, when required by law, or to protect the safety, rights, or property of our customers, the public, or our business.
- Business transfer, if the business is ever sold or reorganized, your information may transfer as part of that, subject to this policy.
Cookies & analytics
Cloudflare hosts this website and privately stores estimate requests so we can respond. Resend delivers a notification with your request details to our business inbox. We may use Google Analytics and Microsoft Clarity to understand visits, clicks, and where people have difficulty using the site; we do not send your name, phone number, address, or request message to those analytics tools. The site also loads fonts from Google. You can control cookies through your browser settings; blocking some cookies may affect how the site works.
How we protect your information
We use reasonable administrative and technical safeguards to protect the information you share, and our website is served over a secure (HTTPS) connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we treat your information with care and only keep what we need.
How long we keep it
We keep the information you provide only as long as we need it to respond to your request, provide service, and keep reasonable business and legal records. You can ask us to delete your information sooner, just contact us.
Your choices & rights
You are in control of your information. You can:
- Ask us what information we have about you, correct it, or have it deleted
- Opt out of text messages (reply STOP) or emails (use the unsubscribe option or reply asking to stop)
- Control cookies through your browser settings
To make any of these requests, call or text (910) 447-2659 or send us a message through our contact form. We’ll respond within a reasonable time.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Links to other sites
Our site may link to other websites, for example, our Google Business Profile or Facebook page. We are not responsible for the privacy practices of those sites; we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Significant changes will be posted here.
Contact us
If you have any questions about this policy or your information, please reach out:
Transitions Lawn Care & Landscaping, LLC
Hope Mills, North Carolina
Phone / Text: (910) 447-2659
Online: send us a message through our contact form